Privacy Policy

1. Introduction

At Sasha Global Consortium, we recognize the importance of privacy and take serious measures to protect the personal information of our customers.
This policy explains what information we collect, how we use it, and the rights and choices you have regarding your data.
By continuing to use our website or services, you agree to the collection and use of your information as outlined below.

 

2. Information We Collect

When you engage with Sasha Global Consortium, we may collect the following types of information:

• Personal Information:
  Includes your name, email address, billing and shipping addresses, payment details, phone number, and other details provided when creating an account, placing an order, or contacting our support team.

• Usage Information:
  Automatically collected data about your interactions with our website, such as your IP address, browser type, device details, access times, and browsing behavior.

• Cookies and Tracking Technologies:
  We use cookies, web beacons, and similar technologies to improve functionality, personalize your experience, and analyze website performance.
  You can manage cookie preferences via your browser settings; however, disabling cookies may affect some website features.

3. Legal Basis for Processing (For GDPR and International Users)

Depending on your location, we process your personal data on one or more of the following legal bases:

• To perform a contract (e.g., processing your orders or providing requested services).

• To comply with legal obligations.

• Based on your consent (e.g., receiving marketing emails).

• For our legitimate interests, such as improving our website and customer service.

4. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment and Account Management:
  To process, verify, and deliver your purchases, manage your account, and communicate updates about orders or transactions.

• Customer Support:
  To assist with inquiries, handle returns or complaints, and provide technical support.

• Service Improvement:
  To analyze usage patterns and feedback to enhance our website, products, and user experience.

• Marketing and Communications:
  With your consent, we may send newsletters, promotions, and product updates. You can opt out anytime through unsubscribe links or your account settings.

• Legal and Compliance:
  To meet regulatory requirements and prevent fraud or misuse of our services.

5. Payment Information

We value your security. All payments are processed through secure, PCI-DSS compliant payment gateways.
We do not store or have access to your full credit/debit card details.
Only necessary transaction information is retained by trusted payment partners to complete your order.

6. Information Sharing and Disclosure

We do not sell or rent your personal data.
We may share your data only with:

• Trusted Service Providers, such as payment processors, shipping companies, IT support, and marketing tools that assist in running our business.

• Legal Authorities, when required by law or to protect our legal rights.

All third parties are bound by strict confidentiality and data protection obligations.

7. International Data Transfers

Your data may be transferred and processed outside your country of residence.
We ensure all transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent legal mechanisms, to maintain privacy and security.

8. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy,

• Comply with legal and accounting requirements, or

• Resolve disputes.

When data is no longer needed, it is securely deleted or anonymized.

9. Your Data Rights and Choices

You have the right to:

• Access and review your personal data.

• Request correction or deletion of your information (subject to legal requirements).

• Withdraw consent for marketing communications.

• Request portability of your data where applicable.

You can manage these rights by logging into your account or contacting us at the email below.

10. Cookies Policy

We use cookies to:

• Keep your cart and session active,

• Understand how visitors use our website,

• Deliver relevant advertisements.

You can control or delete cookies through your browser settings.
For more details, please refer to our separate Cookies Policy (if available).

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or security of such third-party websites.
We encourage you to review their privacy policies before providing any personal information.

12. Data Security

We use administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
While we take all reasonable precautions, no system can guarantee absolute security.
Please ensure your account credentials remain confidential.

13. Data Breach Notification

In the unlikely event of a data breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.

14. Children’s Privacy

Our services are not directed at individuals under the age of 18.
We do not knowingly collect data from minors.
If you believe a minor has provided personal data, please contact us for immediate removal.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business practices.
The updated version will be posted on this page with a revised “Effective Date.”

16. Contact Information

For any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact us at:

Email: tradinginfo@sashaglobalconsortium.com

Phone: +91 9043192781
Address: 10/14, Ramalinganar St, Venkatesh Nagar, Vannarpettai, Tirunveli, Tamil Nadu 627003, India